VoIP and Video
Are you looking for a way to provide your customers with high-quality VoIP and video services while maintaining control and ensuring resiliency and security? Look no further than CloudAccess, the powerful platform that provides real-time and historical visibility into customer-provided internet links.
With CloudAccess, you can identify and resolve issues quickly and efficiently, reducing triage time and improving customer satisfaction. Our dashboard clearly identifies the health and availability of customer-provided internet links, reducing the time required to troubleshoot issues related to jitter, congestion, link outages, high latencies, and other factors that can impact the quality of voice and video services.
Beyond our end-to-end encryption technology that does not impact user experience, CloudAccess also offers critical resiliency with same IP failover, ensuring that no single internet failure will affect your customers’ voice or video calls. We prioritize voice and video applications through QoS, sending identified traffic through the bonded tunnel directly to your Voice Hosting DC, while all other traffic is sent over the top directly to the internet. This ensures that voice and video traffic is given priority, improving the overall user experience.
CloudAccess provides a comprehensive solution for delivering high-quality VoIP and video services to your customers. With our platform, you can improve visibility, reduce triage time, ensure resiliency, prioritize critical applications, and maintain security, all while keeping costs under control.
Contact us today to learn more about how CloudAccess can benefit your business.
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